0XC00000EB
If an MM error that is not defined in the standard FsRtl filter is returned, it is converted to one of the following errors, which are guaranteed to be in the filter. In this case, information is lost; however, the filter correctly handles the exception
Microsoft defines 0XC00000EB as STATUS_UNEXPECTED_MM_MAP_ERROR: If an MM error that is not defined in the standard FsRtl filter is returned, it is converted to one of the following errors, which are guaranteed to be in the filter. In this case, information is lost; however, the filter correctly handles the exception.
Overview
0XC00000EB is the NTSTATUS representation of STATUS_UNEXPECTED_MM_MAP_ERROR. The code identifies the documented condition, while the calling program, timestamp, logs, and repeatable operation identify the responsible component.
Common causes
- The affected operation returned the official STATUS_UNEXPECTED_MM_MAP_ERROR condition
- The calling program encountered the documented result: If an MM error that is not defined in the standard FsRtl filter is returned, it is converted to one of the following errors, which are guaranteed to be in the filter. In this case, information is lost; however, the filter correctly handles the exception.
- A configuration, resource, or dependency used by the windows system operation operation did not meet its requirements
- A recent program, service, installer, or system change altered the context in which 0XC00000EB occurs
Symptoms
- Confirm which operation returned 0XC00000EB
- Match 0XC00000EB to events from the same timestamp
- Retest once and preserve any changed result
Prevention
- Preserve Application and System events that accompany 0XC00000EB
- Use supported installers and configuration methods for the affected windows system operation workflow
- Document changes so the operating context for STATUS_UNEXPECTED_MM_MAP_ERROR can be reconstructed
0XC00000EB diagnostic evidence
Official-definition groundedUse the code identity and the affected operation together. The same numeric result can appear in different workflows, so logs and symptoms determine the safest repair branch.
Definition source: Microsoft Open Specifications [MS-ERREF] NTSTATUS Values. This report preserves the official code identity and does not claim one universal cause.
How to troubleshoot error 0XC00000EB
Use these Windows-native steps in order. Stop when Windows Update works again; advanced repair commands are not necessary on every PC.
Windows Update
Retry the failed update after restarting
Restart Windows and retry the update
Save your work, restart the PC, then open Settings > Windows Update and select Check for updates. A restart can release pending files without changing Windows configuration.
Other troubleshooters
Automatically find common update problems
Run the Windows Update troubleshooter
Open Settings > System > Troubleshoot > Other troubleshooters. Locate Windows Update and select Run. Current Windows 11 versions may continue the diagnostic flow in Get Help.
DISM.exe /Online /Cleanup-Image /RestoreHealthsfc /scannowRestart Windows, then check for updatesRepair Windows components when indicated
If troubleshooting still reports missing or damaged components, open Terminal as administrator, run DISM RestoreHealth, and then run System File Checker. Do not interrupt either scan.
Before advanced repair: Back up important files. Managed work or school PCs may use organization update policies, so contact the administrator before changing services or update components.
Official-source grounding
The error meaning is grounded in Microsoft Open Specifications [MS-ERREF] NTSTATUS Values. The visual sequence also follows Microsoft Support guidance for Windows Update troubleshooting and Microsoft DISM repair guidance. Causes and repair steps vary by system evidence; this report does not claim a universal success rate.
Frequently asked questions
What does 0XC00000EB mean?
Microsoft defines 0XC00000EB as STATUS_UNEXPECTED_MM_MAP_ERROR: If an MM error that is not defined in the standard FsRtl filter is returned, it is converted to one of the following errors, which are guaranteed to be in the filter. In this case, information is lost; however, the filter correctly handles the exception. 0XC00000EB is the NTSTATUS representation of STATUS_UNEXPECTED_MM_MAP_ERROR. The code identifies the documented condition, while the calling program, timestamp, logs, and repeatable operation identify the responsible component.
Is 0XC00000EB always caused by the same problem?
No. The code identifies a failure condition, but the exact cause depends on the affected operation, Windows build, logs, and recent system changes.
Can Advanced System Repair help with 0XC00000EB?
Advanced System Repair can scan for damaged Windows components and related system issues. No tool can guarantee one universal fix; preserve backups and match repair steps to the evidence on the affected PC.