DEVICE + PACKAGE INTELLIGENCE

Surface - Firmware - 6/28/2018 12:00:00 AM - 389.2268.769.0

Surface · firmware

Verified packageValidWHQL: yes

ManufacturerSurfaceHardware IDharvest:surface - firmware - 6/28/2018 12:00:00 am -Device classfirmwareArchitectureAMD64

OBSERVED DRIVER

389.2268.769.0

Released 2018-06-27

1.96 MB package

View Official Catalog Record Get ASR Driver Update Tool(Certification planned)

Driver overview

Surface Firmware driver update released in June 2018

VendorSurface

Device categoryfirmware

Driver version389.2268.769.0

Release date2018-06-27

Device identity

Hardware IDharvest:surface - firmware - 6/28/2018 12:00:00 am -

Device classfirmware

Update ID6923ef62-e825-40c2-a06f-f5fb00de99b5

Supported environment

ArchitectureAMD64

ClassificationDrivers (Firmware)

RestartCan request restart

Package and signature evidence

INF nameSurfaceUEFI.inf

INF providerSurface

SignatureValid

WHQLyes

Package size1.96 MB

File count3

Architecture mixNot observed in this dataset

Update Catalog ID6923ef62-e825-40c2-a06f-f5fb00de99b5

Signer

CN=Microsoft Windows Hardware Compatibility Publisher, O=Microsoft Corporation, L=Redmond, S=Washington, C=US

SHA-256

7ed5d6090c99bff6d1c646e04e3e2c532bf9fc78fdee8924ebdfa280b29748dc

Evidence boundary: This report describes the exact catalog/package record supplied in the WinLab evidence dataset. Missing fields are explicitly marked and are never inferred.

Applicable Windows products

Windows 10 Fall Creators Update and Later Servicing Drivers, Windows 10 Fall Creators Update and Later Upgrade & Servicing Drivers

Microsoft driver documentation

Publisher support path

Ways to check and update this driver safely

Manually check for the correct driver

Use the exact hardware ID and supported Windows product shown in this report. Start with Windows Update, the Microsoft Update Catalog record, or the device manufacturer.

Create a restore point.
Confirm the device and architecture match.
Review the publisher and signature.
Install only the applicable official package.

Open Microsoft Update Catalog

Automatically scan for related Windows problems

Advanced System Repair can scan Windows for damaged components, registry references, services, performance problems, and driver-related issues that may affect device operation.

The scan does not guarantee that this exact catalog driver is required; always match the hardware ID before installing a package.

Get Advanced System RepairOptional paid software offer from Advanced System Repair, Inc. Purchase is not required to use the manual driver guidance above.

Step-by-step: identify and update Surface - Firmware - 6/28/2018 12:00:00 AM - 389.2268.769.0 safely

These illustrated Windows screens are personalized with the observed fields from this driver record. Menu wording can vary by Windows version and device class.

Locate the device in Device Manager

Open Device Manager, expand firmware, and select Surface - Firmware - 6/28/2018 12:00:00 AM - 389.2268.769.0. Do not choose a similarly named device.

▦ Device Manager— □ ×

⌄ This PC

› Audio inputs and outputs

› Bluetooth

⌄ firmware

▣ Surface - Firmware - 6/28/2018 12:00:00 AM - 389.2268.769.0

› Network adapters

› System devices

Surface - Firmware - 6/28/2018 12:00:00 AM - 389.2268.769.0

Manufacturer: Surface

Device class: firmware

Status: verify the device shown here matches this report.

Illustrated Device Manager view — personalized from this report’s device identity fields.

Compare the installed Driver tab

Open Properties → Driver and compare the provider, date, version, and signer. A version number alone is not enough to establish compatibility.

Surface - Firmware - 6/28/2018 12:00:00 AM - 389.2268.769.0 Properties— □ ×

GeneralDriverDetailsEvents

Driver Provider:SurfaceDriver Date:2018-06-27Driver Version:389.2268.769.0Digital Signer:CN=Microsoft Windows Hardware Compatibility Publisher, O=Microsoft Corporation, L=Redmond, S=Washington, C=USINF File:SurfaceUEFI.inf

Update DriverRoll Back Driver

*Illustrated Properties view — compare every displayed value with the actual device before changing its driver.

Confirm the hardware ID and choose a trusted source

On the Details tab, select Hardware Ids and match harvest:surface - firmware - 6/28/2018 12:00:00 am -. Then use an official source appropriate for the device.

Choose a trusted update path— □ ×

Windows UpdatePreferred for compatible packages selected by Windows.

Microsoft Update CatalogUpdate ID: 6923ef62-e825-40c2-a06f-f5fb00de99b5

Surface supportUse the manufacturer’s support channel when applicable.

Final identity checkharvest:surface - firmware - 6/28/2018 12:00:00 am -

Never install solely because a device name or version looks similar.

Check Windows Update for an applicable driver

Open Settings.
On Windows 11, choose Windows Update. On Windows 10, choose Update & Security → Windows Update.
Select Check for updates.
When available, review Advanced options → Optional updates → Driver updates.
Install only an applicable update and restart only if Windows requests it.

Verify the result and recover safely

After updating

Test the device, check Device Manager for warning symbols, and confirm the installed version only if an update was applied.

If the device works worse

Open Properties → Driver → Roll Back Driver when available. Otherwise use the restore point or reinstall the previous official package.

Stop when the device works correctly. A numerically newer driver is not automatically better for every computer or Windows build.

How to update your drivers automatically with Advanced System Repair

Optional paid software workflow. Review the scan results and create a restore point before applying driver changes. Availability and detected results vary by computer.