DEVICE + PACKAGE INTELLIGENCE

HP - Image - 11/8/2018 12:00:00 AM - 38.8.1937.18312

HP · usb

Verified packageValidWHQL: yes

ManufacturerHPHardware IDharvest:hp - image - 11/8/2018 12:00:00 am -Device classotherArchitectureX86

OBSERVED DRIVER

38.8.1937.18312

Released 2018-11-07

13.34 MB package

View Official Catalog Record Get ASR Driver Update Tool(Certification planned)

Driver overview

HP Image driver update released in November 2018

VendorHP

Device categoryusb

Driver version38.8.1937.18312

Release date2018-11-07

Device identity

Hardware IDharvest:hp - image - 11/8/2018 12:00:00 am -

Device classother

Update IDceb4dbb3-92e6-46f3-b212-5af0707c1e07

Supported environment

ArchitectureX86

ClassificationDrivers (Other Hardware)

RestartCan request restart

Package and signature evidence

INF nameHPRestStub.INF

INF providerHewlett-Packard

SignatureValid

WHQLyes

Package size13.34 MB

File count61

Architecture mixx86:12,x64:8

Update Catalog IDceb4dbb3-92e6-46f3-b212-5af0707c1e07

Signer

CN=Microsoft Windows Hardware Compatibility Publisher, O=Microsoft Corporation, L=Redmond, S=Washington, C=US

SHA-256

5199652376349045c60fae5a296982adc6262fdc1743e425cce6ff84841b44d8

Evidence boundary: This report describes the exact catalog/package record supplied in the WinLab evidence dataset. Missing fields are explicitly marked and are never inferred.

Applicable Windows products

Windows 10 version 1803 and Later Servicing Drivers

Microsoft driver documentation

Publisher support path

Ways to check and update this driver safely

Manually check for the correct driver

Use the exact hardware ID and supported Windows product shown in this report. Start with Windows Update, the Microsoft Update Catalog record, or the device manufacturer.

Create a restore point.
Confirm the device and architecture match.
Review the publisher and signature.
Install only the applicable official package.

Open Microsoft Update Catalog

Automatically scan for related Windows problems

Advanced System Repair can scan Windows for damaged components, registry references, services, performance problems, and driver-related issues that may affect device operation.

The scan does not guarantee that this exact catalog driver is required; always match the hardware ID before installing a package.

Get Advanced System RepairOptional paid software offer from Advanced System Repair, Inc. Purchase is not required to use the manual driver guidance above.

Step-by-step: identify and update HP - Image - 11/8/2018 12:00:00 AM - 38.8.1937.18312 safely

These illustrated Windows screens are personalized with the observed fields from this driver record. Menu wording can vary by Windows version and device class.

Locate the device in Device Manager

Open Device Manager, expand usb, and select HP - Image - 11/8/2018 12:00:00 AM - 38.8.1937.18312. Do not choose a similarly named device.

▦ Device Manager— □ ×

⌄ This PC

› Audio inputs and outputs

› Bluetooth

⌄ usb

▣ HP - Image - 11/8/2018 12:00:00 AM - 38.8.1937.18312

› Network adapters

› System devices

HP - Image - 11/8/2018 12:00:00 AM - 38.8.1937.18312

Manufacturer: HP

Device class: other

Status: verify the device shown here matches this report.

Illustrated Device Manager view — personalized from this report’s device identity fields.

Compare the installed Driver tab

Open Properties → Driver and compare the provider, date, version, and signer. A version number alone is not enough to establish compatibility.

HP - Image - 11/8/2018 12:00:00 AM - 38.8.1937.18312 Properties— □ ×

GeneralDriverDetailsEvents

Driver Provider:Hewlett-PackardDriver Date:2018-11-07Driver Version:38.8.1937.18312Digital Signer:CN=Microsoft Windows Hardware Compatibility Publisher, O=Microsoft Corporation, L=Redmond, S=Washington, C=USINF File:HPRestStub.INF

Update DriverRoll Back Driver

*Illustrated Properties view — compare every displayed value with the actual device before changing its driver.

Confirm the hardware ID and choose a trusted source

On the Details tab, select Hardware Ids and match harvest:hp - image - 11/8/2018 12:00:00 am -. Then use an official source appropriate for the device.

Choose a trusted update path— □ ×

Windows UpdatePreferred for compatible packages selected by Windows.

Microsoft Update CatalogUpdate ID: ceb4dbb3-92e6-46f3-b212-5af0707c1e07

HP supportUse the manufacturer’s support channel when applicable.

Final identity checkharvest:hp - image - 11/8/2018 12:00:00 am -

Never install solely because a device name or version looks similar.

Check Windows Update for an applicable driver

Open Settings.
On Windows 11, choose Windows Update. On Windows 10, choose Update & Security → Windows Update.
Select Check for updates.
When available, review Advanced options → Optional updates → Driver updates.
Install only an applicable update and restart only if Windows requests it.

Verify the result and recover safely

After updating

Test the device, check Device Manager for warning symbols, and confirm the installed version only if an update was applied.

If the device works worse

Open Properties → Driver → Roll Back Driver when available. Otherwise use the restore point or reinstall the previous official package.

Stop when the device works correctly. A numerically newer driver is not automatically better for every computer or Windows build.

How to update your drivers automatically with Advanced System Repair

Optional paid software workflow. Review the scan results and create a restore point before applying driver changes. Availability and detected results vary by computer.